Logistics tracking software that proves very delivery happened.
Live driver location. GPS-verified proof of delivery. Route adherence tracking. Offline mode for low-signal delivery zones. Everything your logistics field team needs — without the enterprise fleet software price tag.
Trusted by logistics operators and last-mile delivery teams across metro, tier-2, and rural India.
The problem
If you run a logistics or delivery team in India, you've dealt with every one of these.
The "I Delivered It" Dispute
Your driver says the package was delivered. The customer says nobody came. Your dispatcher is in the middle of a three-way argument with zero evidence either way. Chargebacks happen. Customer relationships break. And without GPS-verified proof of delivery, you can't win the dispute even when you're right.
Route Plans That Get Ignored
You plan an optimised delivery route every morning. By 10 AM, your drivers have "adjusted" based on personal preference — skipping inconvenient addresses, reordering stops for their own convenience, and burning extra fuel on inefficient routes. You find out at end-of-day when fuel costs don't match the plan.
No Visibility Between Dispatch and Delivery
Your dispatcher hands out delivery sheets in the morning and gets a completion summary in the evening. In between: silence. No idea where drivers are. No idea if a delivery is running late. No way to reassign when a driver calls in sick at 11 AM. You're running a logistics operation blind.
Customer Escalations You Can't Answer
"Where is my package?" Your customer service team has no real-time answer. The driver isn't picking up. The dispatcher is guessing based on the morning's plan. By the time you have an actual answer, the customer has already left a one-star review and filed a complaint.
The Solution
MyFieldHeroes was built for the way your logistics team actually operates.
Indian logistics and last-mile delivery is one of the most demanding field operations on earth. Your drivers cover 30–60 stops a day across routes that mix urban apartment complexes with rural delivery addresses that don’t exist on any map. The dispatch software built for FedEx or DHL assumes reliable roads, working mobile signal, and customers who answer the door on time. Indian last-mile reality is different — and MyFieldHeroes is built for that reality.
Every delivery verified
GPS geofencing + photo proof + timestamp means "delivered" is a verified fact, not a driver's claim. Customer disputes get resolved in seconds, not days.
Routes tracked in real time
Live map shows every driver's current position, completed stops, pending deliveries, and exceptions. Your dispatcher stops flying blind and starts managing.
Works where signal doesn't
Basement apartments. Rural roads. Industrial estates with dead zones. MyFieldHeroes stores every delivery log locally and syncs when signal returns. Zero data loss.
The features your logistics team will use at every stop.
GPS-Verified Delivery Confirmation
POD with Photo & Signature
Route Adherence Tracking
Live Driver Location & Exception Management
Full Offline Mode for Low-Signal Zones
From disputed deliveries to rrefutable proof — in under 30 seconds.
Every logistics manager in India has had the same customer call: “Your driver says he delivered it. I’m telling you nobody came to my door.” Without proof of delivery, you can’t win that argument — even when you’re right. And the wrong outcome is a chargeback, a lost customer, and a driver who learns there are no consequences for faking a delivery.
MyFieldHeroes turns proof of delivery into a 20-second task your driver completes at the handover point, while they’re still at the customer’s door. When a customer calls to dispute a delivery, your customer service team pulls up the POD in 10 seconds — photo, GPS coordinates, exact time — and resolves the call on the spot.
Driver arrives at address
GPS location auto-logged. Delivery card opens automatically with customer details.
Photo of package at handover required
App requires photo before "Mark Delivered" is enabled. No photo = no completion.
Optional customer signature captured
High-value deliveries can require customer signature on-screen before completion.
POD instantly available to your team
Customer service sees photo, GPS, and timestamp the moment the driver submits.
20 seconds per delivery
vs. hours of dispute management without POD
Built with logistics compliance and data integrity in mind.
Every delivery, every exception, every route deviation — timestamped, GPS-tagged, and stored securely. Your operations data never gets lost and never gets changed.
Complete delivery audit trail
Every delivery attempt — successful or unsuccessful — is logged with GPS coordinates, timestamp, driver identity, and photo proof. Searchable, exportable, and tamper-proof.
Exception logging
Every delivery exception — refused package, wrong address, customer not available — is logged with reason, photo, and GPS coordinates. Full visibility into what went wrong and when.
Driver performance records
Every driver's delivery rate, route adherence, on-time percentage, and exception frequency is tracked over time. Performance conversations become data-driven, not opinion-based.
Data stored in India
All delivery and driver data is hosted on secure servers within India, compliant with the DPDP Act 2023. Your operational data never leaves the country.
Customer Stories
Real-world success stories showcasing
How our solution Solves client challenges.
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One plan. One price. No Surprises.
Everything you need to manage your field force efficiently at an honest price point.
Enterprise Access
- Unlock premium features and expert support. Choose from our range of flexible plans. Empower your workflow with a perfect fit.
Questions people ask before Signing Up.
First, pricing — we’re ₹149/user/month, which is the lowest published rate in the Indian field
force software market. Second, offline mode — we were built offline-first, so the app keeps
working in rural zones, warehouse basements, and low-signal buildings where others silently
fail. Third, we’re built specifically for Indian field realities, not Western office teams adapted for
India.
Yes — and this is not a gimmick. Every check-in, visit log, attendance mark, expense submission, and DSR is stored locally on the
field executive’s phone. The moment the phone gets signal — even for a few seconds —
everything auto-syncs to the cloud. Your team doesn’t wait, and you don’t lose data.
MyFieldHeroes currently powers field teams across
pharma distribution, FMCG, cable operator networks, and multi-location clinics. The core
platform works for any industry where teams spend their day outside the office — including
logistics, construction, BFSI collections, and facility management.
Most teams are fully live within 48 hours. We handle the
initial configuration, add your employees, and train your managers in a single 45-minute session.
Field reps just install the app, take a selfie for facial-recognition enrollment, and they’re ready to
Yes. You can start a 14-day free trial, no credit card required. Or you
can book a free demo and we’ll walk you through the platform live — usually a better fit if you
have a team of more than 10 and want to see it working with your actual workflow
Your data is stored on secure servers within India and
protected under the DPDP Act 2023. We don’t sell data, we don’t share it with third parties, and
you own all your field activity records. MyFieldHeroes is built on enterprise security standards
inherited from our parent company, PiTangent.
Stop Managing Blind.
Start Leading with Data.
Book a 20-minute demo. We’ll show you exactly how MyFieldHeroes fits your workflow- whether you run 5 MRs or 500 field reps.
- Built in India
- No credit card required
- Live in under 48 hours