When something breaks, customers ask two things: how fast will you arrive and will you fix it the first time. Mean Time To Repair is the clock they feel. Reduce it and satisfaction climbs because disruption is shorter, expectations are clearer, and confidence returns. Think of your repair operation as a pit stop. The car only wins when the crew, tools, and parts reach the bay together. If one wrench is missing, seconds become minutes
Every new franchise outlet is a micro-tower for growth. It widens distribution, shortens last-mile delivery for SIMs and devices, and raises brand visibility right where buyers decide. Delays creep in when documents bounce through email, field visits slip, or lead quality is unclear. Picture the process as a relay: a prospect is qualified, a site visit confirms viability, contracts and KYC are collected, and first stock lands on shelves. If one handoff fails, weeks vanish.
