Openweb Solutions and the Myfield Heroes platform are committed to protecting the privacy and security of
your personal information.
This privacy statement explains how we collect and use your personal information and data.
It applies to all users of the Myfield heroes service and website visitors, known through this document as
“users” or “data subjects”.
User(s): User(s) also referred to as You or Yours in this Privacy Policy are the Customers, Administrators, and End-users of the Services.
Customer(s): Offices, Firms, Legal Entities, Organizations engaged in business or otherwise, to whom the Service is provided.
Administrator: Any and all individuals appointed by Offices, Firms, Legal Entities, and such other organizations, to administer the use of Services.
End-User: Employees and/or staff of Customers using the Service, .and other users of the website and/or the Service not covered under the definition of Customers and Administrators.
Services: Services provided by Openweb solutions through its Myfield heroes Platform, Mobile Application, Web Application, and website www.myfieldheroes.com
User data: All information collected from the Users who use the Services or visit the website www.myfieldheroes.com
Personal Information: Information provided by the User such as email, name, date of birth, gender, Internet Protocol address, and such other information identifying the User including credit card or other payment information submitted to us through the use of the Services.
We collect the contents of your user account, a device used to access Services, usage details, third-party information stored in your user account, and information provided to any third party through the use of the Services. It is also to be noted that we collect information from visitors who browse our website www.myfieldheroes.com even if the Service is not used.
Myfield Heroes may collect and receive User data in a variety of ways:
Account Information: Personal Information provided to create or update a Myfield heroes account.
Device information: Myfield Heroes collects information about devices accessing the Services, including the type of device, operating system used, device settings, application IDs, unique device identifiers, and crash data.
Location Information: We receive information from you, your employees, and other third parties that help us approximate your location. Myfield Heroes may also collect location information from devices in accordance with the consent process provided by your device.
Cookie Information: Myfield Heroes uses cookies and similar technologies in our Websites and Services that help us collect information.
Additional Information Provided to Myfield Heroes: User data received by us as a result of the User(s) participating in surveys, contests, activities or events, demo/technical support, interaction with our social media accounts, or other communication with Myfield Heroes and Openweb solutions.
The information is also used for research, development of the Services, and tracking of user behaviour and preferences. Information collected from User(s) helps us to recommend content, provide alerts and notifications, and provide business insights to Users and the organization that employs them.
Myfield Heroes uses information provided by you for the following purposes:
1) To provide, update, maintain and protect our Services, Websites, and Business. This includes the use of other information to support the delivery of the Services under a Customer Agreement, prevent or address service errors, security or technical issues, and analyze and monitor usage, trends, and other activities with the user’s consent.
2) To communicate with you by responding to your requests, comments, and questions. If you contact us, we may use the information provided by you to respond.
3) To develop and provide search, learning, and productivity tools and additional features. Myfield Heroes tries to make its Services as useful as possible for the customers. For example, we may use the information to help determine and rank the relevance of content, make Services suggestions based on historical use and predictive models, identify organizational trends and insights, customize the Services experience or create new productivity features and products.
4) To send emails and other communications. We may also contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices. These communications are considered part of the Services and you may not opt-out of them. In addition, we sometimes send emails about new product features, promotional communications, or other news about Myfield Heroes. These are marketing messages so you can control whether you receive them.
5) For billing, account management, and other administrative matters. Myfield Heroes may need to contact you for invoicing, account management, and similar reasons and we use account data to administer accounts and keep track of billing and payments.
Myfield Heroes will retain User Data in accordance with a Customer’s instructions, including any applicable
terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable
law. Customers may be able to customize their retention settings and apply those customized settings at the
account level. The deletion of Customer Data and other use of the Services by Customer may result in the
deletion and/or de-identification of certain other associated information.
Myfield Heroes may retain information pertaining to you for as long as necessary for the purposes described
in this Privacy Policy. This may include keeping your information after you have deactivated your account
for the period of time needed for Myfield Heroes to pursue legitimate business interests, conduct audits,
comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our
agreements.
Information collected by us is shared, to a necessary and reasonable extent, with persons and/or legal
entities who aid us render our services to the User. However such persons and legal entities are obligated
not to disclose or use the information shared for any purpose other than to facilitate the services,
engagements, and tasks assigned to them by us.
We may have to disclose User information and any service-related information with respect to Users when
required by law or in case of legal summons and proceedings. The User will be notified of such disclosure
within the period required by statute.
The User(s) are recommended to check the privacy policy of the third-party services that the User(s) may use through the Services or via external links provided on our website to access such third party services. We are not responsible for any privacy issues or service defects that may arise out of the use of third-party services irrespective of it being accessed through our website and Services.
This section describes how Myfield Heroes may share and disclose information. Customers determine their own policies and practices for the sharing and disclosure of information, and Myfield Heroes does not control how they or any other third parties choose to share or disclose information.
Customer’s Instructions:Myfield Heroes will solely share and disclose Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and in compliance with applicable law and legal process.
Displaying the Services:When a User submits information, it may be displayed to other Users in the same or connected accounts. For example, a User’s name, gender, email address, and mobile number may be displayed with their account profile.
Collaborating with Others:The Services provide different ways for Users working in an account to collaborate, such as the “My Team” interface, which enables the users to learn about each other’s historical and current activities and locations and work collaboratively.
Customer Access Company Owners & Account Administrators may be able to access, modify or restrict access to information. Users sending requests to access, modify, restrict or delete data will be asked to contact the Company Owner or Account Administrators.
Third-Party Service Providers and Partners:We may engage third-party companies or individuals as service providers or business partners to process information and support our business. These third parties may, for example, provide insights on the usage of a Customers’ users/employees. The Company Owners or the Account Administrators may enable or disable Third Party Services. When enabled, Myfield Heroes may share information with Third-Party Services. Third-Party Services are not owned or controlled by Myfield Heroes and third parties that have been granted access to your information may have their own policies and practices for its collection and use. Please check the privacy settings and notices in these Third Party Services or contact the provider for any questions.
Corporate Affiliates may share information with their corporate affiliates, parents, and/or subsidiaries.
We use industry standards and procedures that are commercially reasonable to secure the User data. While we do use our best efforts to secure the User data, we do not warrant or guarantee the security of any information that the User may transmit to or through the Service or store on the Service. In case of a security systems breach, we may attempt to notify the User electronically. Upon notice of a security breach either through us or otherwise, the User is required to take appropriate steps to protect User Data and mitigate the loss that may occur due to the breach. If a security breach is first noticed by the User it is expected that the User shall report such breach forthwith at support@myfieldheroes.com
Myfield Heroes may change this Privacy Policy from time to time. If we make changes that materially alter your privacy rights, Myfield Heroes will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should deactivate your Services account.
In compliance with the General Data Protection Regulation, User(s) may, through the Administrator, grant and/or remove access from Myfield Heroes account, assign roles, configure settings, modify, export, share and/or delete User Data other than Business data. . However, the User(s) cannot delete, modify, share, withdraw or provide access to Business Data unless the Customer has consented to the requested action and we receive such request from the Customer directly. .
Please also feel free to contact Myfield Heroes if you have any questions about this Privacy Notice, or if you are seeking to exercise any of your statutory rights.
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