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Your pharma contains customer and other vital business information which if it gets leaked can create havoc. Moreover, your field sales representatives carry vital information about your pharma products and policies that needs to be communicated to the customers as and when they carry outdoor visits.  How to protect such information? Do you have any answer? If not, then we will provide you with an answer.

Well, the answer is simple. It’s MyfieldHeroes, a field automation platform. The platform is such efficient that you and your field heroes in pharma can store or send every single information through the platform. Whenever there is a new task assigned or a change in an order every single piece of information remains secure on that platform. Let’s evaluate the platform in depth.

Top Features in MyFieldHeroes for Securing Sensitive Pharma Data

1. Instant Communication or Messaging

Instant messaging is a fabulous feature in MyFieldHeroes platform. This feature is very good for communicating securely and safely. Through instant communication on-field executives can communicate anytime and anywhere. The message communicated between you and your field executives is totally secured.

2. Expense Reimbursement

It is really very difficult to protect all your business expenses from getting leaked. And why will you make your on-field executives carry their expense details in pen and paper. If you do that, there exists a considerable risk. The details of expenses might get misplaced and hence sensitive information gets leaked. To prevent this, the platform called MyFieldHeroes offers a place where your field executives can upload bills, and you can approve it very easily. As a result, the on-field expenses remain protected.

3. Secured Tracking of Employee whereabouts

MyFieldHeroes has a tracking feature by which you can track the whereabouts of your employees. It’s often difficult to determine if your executives are truly visiting the designated locations, right? Well, MFH offers a unique solution for this challenge. The platform includes an admin portal designed for senior management to oversee and monitor the locations of on-field executives without letting your field staff know. This ensures secured tracking. Additionally, MFH appears as a mobile application for field executives, enabling you to organize your field force daily customer visits and manage tasks in real time.

Conclusion

Safeguarding sensitive information within the pharmaceutical sector is important, and MyFieldHeroes emerges as an indispensable tool for achieving this goal. With its robust featuressuch as instant messaging for secure communication, streamlined expense reimbursement processes to minimize data leakage, and secure tracking of employee whereabouts. MyFieldHeroes ensures that vital business information remains protected. By adopting this field automation platform, pharmaceutical companies can empower their field sales representatives to carry out their tasks efficiently while maintaining the integrity of their data.

 

The FAQ’s 

FAQ 1: What is MyFieldHeroes? 

Answer: MyFieldHeroes is a field automation platform designed specifically for the pharmaceutical industry. It allows field sales representatives to securely store, send, and manage vital business information, ensuring that sensitive data remains protected during outdoor visits and daily operations.

FAQ 2: How does MyFieldHeroes ensure secure communication? 

Answer: MyFieldHeroes features an instant messaging system that enables field executives to communicate securely and safely. All messages exchanged between users on the platform are encrypted, ensuring that sensitive information remains confidential and protected from unauthorized access.

FAQ 3: How does the expense reimbursement feature work in MyFieldHeroes? 

Answer: MyFieldHeroes provides a dedicated space for field executives to upload their expense details and bills. This eliminates the risks associated with physical documentation, as all expense information is securely stored and can be easily approved by management through the platform, reducing the likelihood of data leakage.

FAQ 4: Can I track the whereabouts of my field employees using MyFieldHeroes? 

Answer: Yes, MyFieldHeroes includes a tracking feature that allows management to monitor the locations of field executives. This is done through an admin portal, ensuring secure tracking without alerting the field staff, which helps verify that they are visiting designated locations as required.

FAQ 5: Why is securing sensitive information important in the pharmaceutical industry? 

Answer: Securing sensitive information in the pharmaceutical sector is crucial because it protects proprietary data, business strategies, and personal customer information. A data leak can lead to significant financial losses, legal issues, and damage to a company’s reputation. MyFieldHeroes helps mitigate these risks by providing robust security features tailored for the industry.

You face a tough time when you need to recognize the expenses of your field staff selling financial products on your behalf. There are situations when you can make errors and it’s often difficult to put the list of expenses in order. When all such difficulties are worrying you, you need a cutting-edge solution, field force management software.  MFH, a cutting-edge field force management software, offers a comprehensive solution to address these challenges and improve overall efficiency. The tool has some important features that can streamline expense reporting.  You need to read about these features, and you will get to know some important tips for efficiency and transparency in expense reporting.  

Features of MyFieldHeroes Providing Important Tips for Efficiency and Transparency

1. Real-Time Location Tracking and Customer Visit Management

MFH’s GPS tracking feature provides administrators with a clear picture of their field executives’ whereabouts, ensuring accountability and optimizing route planning. Additionally, the software allows field executives to easily record customer visits, capture notes and photos, and schedule follow-ups, helping in maintaining a detailed record of interactions. This is a must for making your field operations more efficient.  

2. Task Management and Expense Reimbursement

MFH enables administrators to assign tasks, set deadlines, and monitor progress, ensuring that field executives are focused on their priorities and working efficiently. Streamlining the expense reimbursement process, the software allows field executives to upload bills directly from the app. Administrators can review and approve or reject claims efficiently.

3. Instant Messaging and Offline Functionality

The instant messaging feature in MFH is something that can keep you updated with your field staff. The main aim of this feature is to help field workers stay in touch with their executives. Often communication gets hampered when field staff are there in rural remote areas. MFH’s offline capabilities ensure that field executives can continue to work and stay in touch with you even in areas with limited or no internet connectivity. 

MFH- The Catalyst of Efficiency and Transparency

MFH frees up administrators and field executives to focus on core responsibilities. Real-time location tracking and task management ensure accountability and help identify areas for improvement. The automated expense reimbursement process reduces paperwork and saves time for both administrators and field executives. The instant messaging feature facilitates effective communication between administrators and field executives. Ultimately, MyFieldHeroes can help improve customer satisfaction by providing better service and timely follow-ups. 

 

The FAQ’s

5 FAQs About MFH Field Force Management Software 

FAQ 1. How does MFH ensure data security and privacy? 

MFH employs robust security measures to protect sensitive data. This includes encryption, access controls, and regular security audits. The software is designed to comply with relevant data privacy regulations. 

FAQ 2. Is MFH compatible with different devices and operating systems? 

Yes, MFH is designed to be compatible with various devices and operating systems, including smartphones, tablets, and computers. This ensures that field executives can access the software from their preferred devices. 

FAQ 3. Can MFH integrate with other business systems like CRM or ERP? 

Yes, MFH can be integrated with other business systems through APIs. This allows for seamless data flow and eliminates the need for manual data entry. 

FAQ 4. How can MFH help improve customer satisfaction? 

MFH can improve customer satisfaction by: 

• Ensuring timely customer visits: Real-time location tracking and task management help ensure that field executives arrive on time. 

• Providing better service: Detailed customer visit records and follow-up reminders help field executives provide personalized and efficient service. 

• Improving communication: The instant messaging feature allows for quick and easy communication with customers. 

FAQ 5. What are the costs associated with using MFH? 

The cost of MFH can vary depending on the specific features and number of users required. It’s recommended to contact the MFH sales team for a personalized pricing quote.