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Operating a business needs sufficient resources but you must check if your funds are not getting eroded. You must learn to maximize the value of your assets while minimizing waste which is difficult if you cannot track what your pharma sales representatives are doing. Tools like MyFieldHeroes can help in resource optimization. They act as a weapon for tracking field force activities, managing expenses, and maintaining real-time communication. Let’s evaluate the challenges pertaining to resource optimization in pharma and how automation software can help.

Are you ready? Then let’s start

The Core Challenges

Pharmaceutical companies often struggle with the following challenges which are:

1. Visibility into field activities

You often find it difficult to ensure that sales representatives are effectively covering their territories and meeting their targets.

2. Expense management

Streamlining the reimbursement process and reducing manual paperwork is difficult without an automation tool like MyFieldHeroes.

3. Real-time communication

Enabling seamless interaction between field representatives and management is really very difficult.

 4. Task management

Assigning and tracking tasks efficiently, especially in remote areas with limited connectivity, is often difficult.

 5. Salesforce management

Optimizing the performance of the field sales team and maximizing their potential is not easy.

Well, we are not there to increase your worries, but give a solution, a field automation tool (MyFieldHeroes).

How Can Automation Tools Help? Let’s see

1. Real-time Tracking and Visibility

Your field sales representatives, when equipped with automation software, appearing as mobile applications, you can track their location, customer visits, and meeting details in real-time. This provides invaluable insights into sales performance and helps optimize territory planning.

 2. Simplified Expense Management

With a centralized platform for expense submissions and approvals, the entire reimbursement process is streamlined. Field representatives can easily upload bills using the tool MyFieldHeroes and managers can review and approve claims efficiently.

 3. Enhanced Communication

Built-in messaging features enable instant communication between field representatives and management, fostering collaboration and quick decision-making.

4. Offline Capabilities

Field force automation solutions offer offline functionality, allowing field representatives to continue their work even in areas with poor network connectivity. This ensures uninterrupted productivity and data capture.

5. Comprehensive Field Force Management

Admin portals in MyFieldHeroes provide a holistic view of the sales team’s activities, enabling managers to assign tasks, monitor performance, and optimize resource allocation effectively.

Winding up

Using an automation tool like MFH, pharmaceutical companies can significantly enhance their operational efficiency, improve sales productivity, and make data-driven decisions. With real-time visibility, streamlined processes, and improved communication, organizations can optimize resource allocation, reduce costs, and ultimately drive business growth.

 

5 FAQs on Resource Optimization in Pharma 

FAQ 1: What are the common challenges faced by pharmaceutical companies in resource optimization? 

Pharmaceutical companies often struggle with limited visibility into field activities, inefficient expense management, difficulties in real-time communication, task management challenges, and optimizing salesforce performance. These issues hinder resource optimization and overall business growth.

FAQ 2: How can automation tools like MyFieldHeroes help in real-time tracking and visibility? 

Automation tools empower pharmaceutical companies to track the location, customer visits, and meeting details of their sales representatives in real-time. This data provides valuable insights into sales performance, enabling optimized territory planning and resource allocation.

FAQ 3: How does MyFieldHeroes simplify expense management for pharmaceutical companies? 

MyFieldHeroes streamlines the reimbursement process by offering a centralized platform for expense submissions and approvals. Field representatives can easily upload bills, while managers can review and approve claims efficiently, reducing paperwork and processing time.

FAQ 4: Can automation tools improve communication in the pharmaceutical industry? 

Absolutely! Automation tools like MyFieldHeroes incorporate built-in messaging features that facilitate instant communication between field representatives and management. This enhances collaboration, enables quick decision-making, and improves overall operational efficiency.

FAQ 5: How does MyFieldHeroes contribute to comprehensive field force management? 

MyFieldHeroes provides admin portals that offer a holistic view of the sales team’s activities. Managers can effectively assign tasks, monitor performance, and optimize resource allocation based on real-time data and insights. This leads to improved sales productivity and overall business growth.

As a manager, you have to manage multiple work orders in a day. Your field staff need to know about it as and when it is assigned. You both must ensure that urgent and important matters are addressed first. At the same time when a task gets done, you should be informed. This is called effective work order management and only an effective tool can make it possible. MyFieldHeroes is a new generation platform to manage your field heroes. You can always stay informed when you have this automation tool. The features present in this automation platform follow the strategies for effective work order management. Let’s evaluate the strategies.

Strategies for Efficient Work Order Management

1. Tracking of Field Staff

As an efficient manager, you must know what your general field services staff are doing. It might be that they are facing some problems on the client site. If you have no information regarding their whereabouts, you won’t be able to manage your work orders. On the other hand, some of your employees can be lazy and you must constantly track the efforts that they are putting in. Are they visiting clients and performing tasks as assigned? All this falls under effective work order management.

2. Instant Communication

Instant communication is very necessary to manage your work orders properly. It might be that a new order comes, and you need to assign it to your field staff. Sometimes, there can be a change in the work order schedule. MyFieldHeroes has an instant messaging feature with which you can communicate with your general services field staff. At the same, they can communicate with you. Such two-way communication is a popular strategy to manage work orders properly.

3. Seamless Connectivity

Sometimes your field staff can perform in rural areas but if you cannot connect with them because of internet problems, you won’t be able to manage your work orders properly. Ensuring seamless connectivity is a must for effective work order management. To manage all your work orders properly, your on-field executives should be able to connect with you, and they should be able to use them to add photos, take notes, schedule new meetings, and view previously planned meetings even when an internet connection is weak or there is no internet connection and vice-e-versa.

Winding Up

MyFieldHeroes is a comprehensive platform that streamlines work order management by enabling real-time tracking of field staff, facilitating instant communication, and ensuring seamless connectivity, even in areas with limited internet access. These features empower managers to efficiently allocate resources, address challenges promptly, and deliver exceptional customer service. The features present in this automation tool will encourage you to manage your work orders properly without errors and within less time.

5 FAQs about MyFieldHeroes and Work Order Management 

FAQ 1. How does MyFieldHeroes ensure real-time tracking of field staff? 

MyFieldHeroes utilizes GPS technology to pinpoint the location of field staff in real time. This enables managers to monitor their progress, identify potential delays, and reassign tasks as needed.

FAQ 2. What are the benefits of instant communication within MyFieldHeroes? 

Instant communication through MyFieldHeroes allows for rapid information sharing between managers and field staff. This can include assigning new tasks, providing updates on client requests, or addressing urgent issues. It helps streamline operations and ensures everyone is on the same page.

FAQ 3. How does MyFieldHeroes ensure seamless connectivity, even in areas with limited internet access? 

MyFieldHeroes is designed to work offline, allowing field staff to access and update information even when internet connectivity is unreliable. This ensures that work can continue uninterrupted, even in remote locations.

FAQ 4. Can MyFieldHeroes be integrated with existing systems or software? 

Yes, MyFieldHeroes can often be integrated with existing systems such as CRM platforms, accounting software, and scheduling tools. This helps to streamline workflows and reduce manual data entry.

FAQ 5. How does MyFieldHeroes contribute to improved customer satisfaction? 

By providing real-time visibility into work order progress and enabling efficient communication, MyFieldHeroes helps to ensure that customers are kept informed, and their needs are met promptly. This can lead to increased customer satisfaction and loyalty.